Privacy

Hotel MAF

Privacy Policy

IDENTIFICATION

Identity: Hotel MAF Haarlem B.V.
Address: Zijlstraat 62-64, 2011 TP Haarlem, The Netherlands
E-mail: reservations@maf-haarlem.nl
Telephone: +31 (0)23 234 0690
Please state the reference “Data Protection” in your request.

INFORMATION AND CONSENT

By accepting this Privacy Policy, the user is informed and provides their free, informed, specific, and unambiguous consent for the personal data they provide on the website at www.maf-haarlem.nl (hereinafter the “Website”) to be processed by Hotel MAF Haarlem, together with their browsing data and any other data they provide in the future.

The user must read this Privacy Policy carefully. It has been written clearly and simply, to ensure understanding, so that you can freely and voluntarily decide whether you wish to provide your personal data to Hotel MAF Haarlem.

REQUIREMENT TO PROVIDE DATA

Data requested in Website forms are generally mandatory (unless otherwise specified in the requested field) to comply with the stated purposes. If these data are not provided, or not provided correctly, they may not be processed — without affecting access to the general content of the Website.

PURPOSES OF DATA PROCESSING

The personal data provided through the Website will be processed by Hotel MAF Haarlem for the following purposes:

Data provided for making reservations, both through the Website and the contact centre (email or phone) for individual and group room bookings:

• Managing booking requests made by users.

• Sending confirmations or documentation for the booking made.

• If consent has been given, sending commercial communications on behalf of Hotel MAF Haarlem.

• Analysing the use of the Website and monitoring user preferences and behaviour.

Data provided to register as a user with Hotel MAF Haarlem:

• Managing requests to register or deregister.

• Checking that the user meets the requirements for registering within the chosen category.

• Handling and responding to requests for information.

• Sending customised commercial communications if consented.

Data provided through contact forms (e.g. best price requests, newsletter, cancellation forms):

• Managing information and contact requests.

• Analysing the use of the Website and monitoring user preferences and behaviour.

Data provided for newsletters or blog subscriptions:

• Managing subscription and/or unsubscription.

• Sending the requested newsletter.

TYPES OF DATA PROCESSED

Hotel MAF Haarlem may process the following categories of personal data:

• Identifying data: name, surname, nationality.

• Contact details: email address, phone number.

• Booking details: dates, preferences, services purchased.

• Payment details: credit card information, billing address (where required).

• Browsing data: information from your use of the Website.

If the user provides data of third parties, they confirm to have their consent and commit to informing them of this Privacy Policy.

LEGAL BASIS FOR DATA PROCESSING

Hotel MAF Haarlem processes user data under the following bases:

• For reservations: performance of a contract.

• For newsletters or marketing communications: user consent.

• For website analysis: the legitimate interest of Hotel MAF Haarlem to improve services.

Consent can be withdrawn at any time by contacting Hotel MAF Haarlem (see contact details above).

DATA RETENTION

• Reservation data: retained during the contractual relationship and for the period required by law after departure.

• Newsletter data: retained until the user unsubscribes.

• Contact form data: retained for as long as necessary to process the request.

• Browsing data: retained for the period necessary to fulfil the purposes described.

DISCLOSURE OF DATA

User data may be shared with:

• Third-party providers (IT, payment, booking systems) strictly for the provision of services.

• Public authorities where required by law.

Hotel MAF Haarlem does not sell personal data to third parties.

USER RIGHTS

Users may contact Hotel MAF Haarlem at reservations@maf-haarlem.nl (with proof of identity) to:

• Access their personal data.

• Rectify inaccurate or incomplete data.

• Request the deletion of their personal data.

• Restrict or object to processing.

• Request data portability.

• Withdraw consent previously given.

SECURITY MEASURES

Hotel MAF Haarlem applies the highest levels of confidentiality and technical and organisational measures to protect personal data against unauthorised access, alteration, loss or misuse, in accordance with applicable EU and Dutch regulations (GDPR).

Last updated: September 2025